These Terms and Conditions represent the entire agreement between “Cloudbet” online Casino and the User (Casino User). Before the registration, please read all of the information carefully. Registering on “Cloudbet” Casino, the User automatically acknowledges and accepts that he/she agrees with these Terms and Conditions.
1.1. Use of Terms
“Cloudbet” Casino - a domain defined as playing on www.Cloudbetng.bet, including the services for the games provided by the Website, which gives opportunity for payments and provides support via Customer Service. Hereinafter referred to as Casino.
“Applicable Laws”– Any rule, law or regulation valid in the Federal republic of Nigeria: The above-mentioned laws refer to:
• Online Gambling Games (օnline Casino)
• The right to access and use the services of Online Casino
• Implementation of Financial Transactions
• Laws on Intellectual Property
“You”, “Visitor, “Customer”, “Player”, “User”, “Profile User” – An individual who uses the services, software systems of the Website, and has a contractual relationship with the Casino.
“Cloud” Interactive associates, “Cloudbet”, “We”, “Us”, “Our”, “Casino”, “Live Casino” -www.Cloudbetng.bet domain software.
“Internet Website”, “Website” or “Site”, “Operator” – refers to playing www.Cloudbetng.bet.
“Email”- Email address submitted by the Player during the registration process on “Cloudbet” Casino.
“Password”- Password submitted by the Player during the registration process on “Cloudbet” Casino.
"User Profile", "Player’s Profile", "Player’s Account", "Gaming Account" or "Account"- individual account, which the Player can use to play online games in the Casino. Each player has his/her own personal "Account" which includes the Player's personal information - name, e-mail address, telephone number and current address. All the financial transactions are implemented between the Player and the Casino only in case of existence of such an Account.
“Deposit” - The amount transferred to the Player’s Account.
“Withdrawal” – Any fund withdrawal from the Player’s Account. The withdrawal request is submitted by the User personally.
“Balance”- Funds balance on the Player’s Account.
“Winning” – Funds accrued on the Player’s Account as a result of winning in Casino on games with real money.
“Bonus”, “Bonus Policy” – Various monetary awards granted to the Player by the Casino for loyalty or participation in Promotions.
“Support Service” – All the games and services on playing www.Cloudbetng.bet Website.
“Demo Game” – Any game with limited functions in this Agreement. The User plays the game for free, and not for real money.
2. Subject of the Agreement
2.1. The subject of these Terms and Conditions is the regulation of coordination between the Player and the Casino related to absolutely all terms and conditions, which refer to the Casino game rules and execution of transactions with real funds during Casino games.
2.2. These Terms and Conditions come into force after the publication on the Casino Website.
3.2. The term “Customer” refers to any individual who accepts the User Agreement of the Casino and is willing to create a profile and make wagers on the games of playing on Cloudbetng.bet Website.
3.3. All the users that have access to cloudbetng.bet Website, accept the Terms of the User’s Agreement, which regulates the conditions of the application of services (Agreement).
3.4. The Agreement reflects all the conditions and risks of the Casino Users, available on www.Cloudbetng.bet Website. In the event of any questions regarding the User Agreement, please contact the Customer Support Service.
3.5. The User must read and accept the General Terms and Conditions of this Agreement. Before activating an account and using the services on the Website, the User must accept the above-mentioned Terms and Conditions of the User Agreement without any modification.
3.6. The Agreement comes into force immediately after the registration and confirmation of the Account. To register an Account the User must click the "Register" button on www.Cloudbetng.bet Website. If the User does not accept the Terms and Conditions of this Agreement, he/she cannot use the services on our Website.
3.7. The Agreement is governed and construed in accordance with applicable laws of the Federal Republic of Nigeria. Any illegal and legal dispute will be examined in the court of the Federal Republic of Nigeria
3.8. The Casino shall not be liable in case of force majeure situations of any person, as well as for activities of state and judicial authorities. If any provision of this Agreement is declared invalid, the remaining provisions shall remain valid.
3.9. The Casino reserves the right to amend this Agreement at any time. Any such amendment will be binding and will come into force immediately after the notice on the Website, or the User will be notified by e-mail or message about such modifications. It is the User’s responsibility to review and become familiar with any such modifications in the Agreement. The above-mentioned amendments enter into force immediately after the publication on the Website. The User must agree with the changes in the User Agreement to be able to continue using the software and information provided on the Website.
3.10. The company is licensed in the Federal Republic of Nigeria and is governed by “cloud Interactive gaming solutions limited”.
3.11. License Issuance Date: 29.01.2019.
3.12. The General Terms and Conditions are published in several languages for the informational and availability purpose. In case of any discrepancy of information between the Nigerian and foreign languages, the Nigerian version shall prevail.
3.13. In case of any dispute the decision made by the Casino will be considered final.
4. Online Services Agreement
4.1. This Agreement between the Casino and the Customer has a direct relation to the www.Cloudbetng.bet Website, including the text content, as well as software applications (games) that are on the Site.
4.2. The Casino reserves the right to impose certain provisions regarding the Players’ access to the games (for example minimum quantity of finished games, payment checks) and modify or include additional provisions at any time.
5.1. Our Services can be used only by persons having a legal status, including the right of signing contracts, who have the right to enter into this Agreement in accordance with the laws of the country of permanent residence. It is the responsibility of the Customer to check if online gambling is legal in his/her country of residence.
5.2. The Services provided by the Website can be used only by adult users (18 years old). The User under 18 is prohibited to use the Website’s Services. Games with real money are available only for Customers over 18 years old.
5.3. The Casino reserves the right to request documents for age proof and reject or suspend the User’s participation in the games in case the satisfactory proof is not provided.
5.4. The Company is not responsible for abuses, as well as for the minors’ participation in the games.
5.5. Our Services are not available in the areas where such activity is illegal. The Casino reserves the right to cancel, suspend or terminate the Services at its own discretion.
5.6. The Company has the right to terminate or suspend the User’s participation at any time without any reason.
6. Registration Information
6.1. The User warrants and represents that no guardianship of restricted legal capacity has been established over him/her by Civil Legislation or other legal acts of the Federal Republic of Nigeria for putting his/her family into dire financial straits as a result of his/her harmful addiction to alcohol, drugs, or gambling. If ever such a guardianship was established, it was eliminated according to court decision based on the lack of grounds to apply the capacity restriction over the person. In order to participate in the games offered www.Cloudbetng.bet Website, the Customer must complete the application form on the Website and open a “Gaming Account”. The User must fill in the application form provided by “Cloudbet”, which should at least contain the following conditions and details:
6.1.1. Customer’s personal information - The information provided by the Customer during the registration process should be accurate, complete and correct. In case the Customer has provided incorrect or false information, the Operator can partially or completely restrict access to the Services and the content.
6.1.2. Date of birth - the Customer warrants and represents not to be under the age of 18. People under 18years old cannot register on the Website.
6.1.3. Place of residence
6.1.4. Passport series and number or ID card number
6.1.5. Current emails address and telephone number. The email address must be unique and special. The usage of obscene or offensive names is not permitted, as well as the names that contain references or indicate a status (for example “Administrator” that belongs to the Casino). The Casino reserves the right to block the User’s Profile if it does not meet the above-mentioned requirements.
6.1.6. Password – The User must choose complex and unique password for the security of his/her profile. The User must keep his/her password confidential.
6.2. During the registration process the User provides his/her email address and/or his/her mobile number.
6.3. The User must keep his/her account details up to date and modify personal information on “My Account” section.
6.4. In case the User does not inform the Operator about the changes of his/her personal details and as a consequence does not receive the messages to his/her last known e-mail address, these messages are considered delivered and received.
6.5.1. For the Online payments the Casino may require from the User to send to the Casino’s email address a scanned copy of the passport or ID card or any valid document verifying the identity of the payment account.
6.5.2. The Customer must submit the passport or other identification document if he/she receives the amount at any betshop (cash acceptance and provision point).
6.6. The User must register an account independently and solely with his/her personal information.
6.7. The Visitor is not allowed to register an account, if he/she already has an account with the Casino. A User can only hold one Gaming Account. The Casino reserves the right to remove or suspend all transactions in case the same User has registered more than one account, as well as to block the profile.
6.8. The Casino is very attentive to the Customer’s information provided during the registration process and acts according to the security provisions.
6.9. It is prohibited for the users to transfer, sell or acquire accounts from or to other customers.
6.10. The User warrants that he/she will use only his/her credit card to make a deposit.
6.11. It is not allowed to make a deposit into the Gaming Account if it has a different purpose but the game, particularly illegal transactions (money laundering).
6.12. The Customer warrants that he/she does not suffer from a gambling addiction.
6.13. If the User does not meet the requirements of the User Agreement, he/she may not be allowed to register on the Website.
6.14. New profile (new account) registration is free of charge.
6.15. One User can open and hold only one Gaming Account. In case the User opens or intends to open more than one account, the Casino reserves the right to block or suspend any and all accounts at its sole discretion. If the Casino makes a decision to leave one open account, then it will be the first account of the User, on which all the funds will be reallocated if there are any. The User is obliged to inform the Casino if he/she has more than one account with the same or different personal details.
7. Password Security
7.1. The User should choose a complex and unique password for the security of his/her profile. The User should keep his/her password secure and confidential.
7.2. The User is responsible for the security of his/her personal information (including the password or username details). In case the User suspects that his/her personal information has been compromised, the Casino should be immediately notified about it.
7.3. The Casino has no liability or responsibility for the unauthorized use of the password or unauthorized activities by a third party, as well as for the unauthorized access or transactions by a third party, if the Username and password have been entered accurately.
8. Legal Restrictions
8.1. The User ensures and warrants that he/she is aware about online gambling laws in his/her country of residence. The User’s access to the Website of the Casino does not mean that he/she can use the Services legally.
8.2. The User acknowledges that the Casino does not provide legal advice and cannot guarantee winning. The User participates in the games under his/her own responsibility.
8.3. The User’s account in the Casino does not accrue interest. The Customer shall not treat the Casino as a financial institution.
9. Usage Restrictions
9.1. The User’s right to use the software or information provided by the Casino is non-transferable and is intended only for the User’s personal use.
9.2. The User agrees not to distribute any Casino-related marketing materials and publish any data required to access the Site. It is also prohibited to copy any data contained on this Website without written consent of the Casino.
9.3. The User agrees to use the information provided on www.Cloudbetng.bet Website for the purpose of online games only.
9.4. The User agrees not to use any electronic communication function, which is not intended legally and may distort the normal work of the Company, harm, offend or put the company under threat.
9.5. The right to use the Website’s Services given to the User under this Agreement will be terminated in case the Casino finds that the information provided by the User, including the email address, does not exist anymore or the User does not comply with this User Agreement or abuses the games. Upon notification, the User agrees to admit that he will be restricted in accessing the games, placing bets, executing transactions, as well as using part of the Services or his profile will be blocked completely.
10.1. Users are strictly prohibited from violating the security of the Website. According to the User Agreement such violations include:
10.1.1. Intentional provision of incorrect or incomplete data,
10.1.2. Speculation of the games results (amendment) via concerted practice, modification of software systems or any other similar activities,
10.1.3. Deliberate distribution of incorrect or misleading information, using gaming process as a result of conspiracy, modifications in the software system, monitoring of the gaming process through intentionally created obstacles and unfavorable external impact.
10.1.4. Several accounts created by the same individual,
10.1.5. Inappropriate use of Live Chat, as well as use of obscene, profane, threatening and inadequate phrases.
10.2. The User is not permitted to make any amendments or use any unauthorized software or application, that may affect software systems of the Website.
10.3. The Operator reserves the right to take measures to detect and suspend the use of illegal software systems by the User at any time, including the detection and localization of installed software on his/her personal computer and/or telephone, as well as the profiles created for investigation purposes. In case the Operator identifies evidence of prohibited use of software systems or has strong argument to believe that such a system is applied, the Operator is entitled to block the suspected or detected user's account, as well as remove or announce all the winning available on a user’s account invalid.
10.4. The Operator has the right to suspend the User’s access to the Website in case of any violation. In addition, the Casino can terminate the games and block the User’s account without any warning.
11. Profile Blocking
11.1. The Casino reserves the right to reject, cancel, suspend or restrict the access to the Website or the Games if:
•the Casino suspects that any person is engaged in illegal activities on the Site.
• the Casino may suffer financial deficit as a consequence of the User’s activities on the Website.
•a transaction was conducted on the Website contrary to the provisions of User Agreement.
11.2. The Casino prohibits the players to organize conspiracy and takes measures to prevent the use of such devices as “robots”, that prevents or hinders the normal functionality of the Site.
12. Interrupted Game
12.1. If any inaccurate information is published on the Website, the Casino will attempt to correct such inaccuracies in the system as quickly as possible. Winnings accrued as a result of inaccurate information will be corrected as soon as possible.
12.2. If the game has been interrupted for any reason, all the results of the game will be recorded in the database. In case of any queries, please contact our Customer Support Centre.
12.3. The Casino reserves the right to cancel the results of all the games and payments obtained during the technical problems on the Website.
13. Game for Real Money
13.1. Any User who has registered an account on the Website and has made a deposit into his/her Gaming Account can play with real money.
13.2. Before playing for real money the Player must deposit funds into his/her Gaming Account.
14. Demo Game or Free Game
14.1. After registration on the Website, the User gets an opportunity to play free game with virtual credit, clicking on "Demo Play" button.
14.2. With "Demo Play" it is impossible to withdraw any amount or transfer virtual credit.
15.1. The whole withdrawal process is carried out by the finance department of “cloud interactive gaming solutions limited”. The Casino’s Customer Support Centre conducts additional data verification.
15.2. The Casino reserves the right to require additional identity documents prescribed by the Law regarding any transaction executed by the User, upon provision of which the Casino may confirm or decline the said transaction within three days.
15.3. If the sum of requested withdrawable amount is 3,000.00 – 1,000,000.00 NAIRA, the withdrawal is approved in an hour (1) within 1-24 hours.
15.4. If the sum of requested withdrawable amount exceeds 1,000,000.00 NAIRA, the withdrawal is approved based on agreed payment terms between the customer and cloudbet.
15.5. The admissible withdrawal limits defined for each Betshop are shown in Point
15.6. Any transaction executed by the User may be approved or declined depending on the admissible withdrawable limits defined for Betshops.